Shop by Department
Is my personal information secure on Kioskak.com?
Yes, we take your data security seriously. We use reasonable security measures to protect your personal information. For more details, please refer to our Privacy Policy.
Does Kioskak.com share my data with third parties?
We only share your information with third parties as necessary to complete services (such as shipping companies and payment gateways), for legal purposes, or with your consent. You can find full details in our Privacy Policy.
I forgot my password. What should I do?
You can reset your password by clicking “Forgot Password?” on the login page, then follow the instructions sent to your registered email.
How can I contact Kioskak.com customer support?
You can reach our customer support team via email at [info@kioskak.com] or social media channels
What is Kioskak.com?
Kioskak.com is an e-commerce platform based in Lebanon that connects buyers and sellers. It allows you to discover and purchase a wide range of products from different sellers, and also provides sellers with the opportunity to showcase and sell their products online.
Are prices inclusive of taxes and fees?
Prices displayed on Kioskak.com typically include any applicable taxes and fees. The final detailed amount (including shipping costs, if any) will be shown clearly before you confirm your order.
What payment methods are available?
Kioskak.com offers secure payment methods including online payment gateways (such as credit and debit cards). Other options like Cash on Delivery (COD) may be available depending on the seller or product. The available payment methods will appear during checkout.
How can I search for products?
You can search for products using the search bar at the top of the page, or browse through the available categories on the platform.
What is the return and exchange policy?
Most products can be returned or exchanged within a specified period (typically 7 to 14 days after receiving the item) if they are in their original condition. For full details, please refer to our Return and Exchange Policy.
When will I receive my refund?
Refunds are processed after the returned item is received, inspected, and approved by the seller. The refund usually takes between 5 to 15 business days to reflect in your account, depending on your payment method and bank.
Who covers the cost of return shipping?
If the return is due to a manufacturing defect or seller error, the seller covers the shipping cost. If the return is due to buyer’s change of mind, the buyer bears the return shipping cost.
What is the minimum age to create an account?
You must be at least 18 years old to create an account on Kioskak.com. If you’re under 18, your use of the platform must be under the supervision of a parent or legal guardian.
How can I create an account?
You can easily create an account by clicking the “Register” or “Create Account” button on the homepage, then follow the instructions to fill in your required information like name, email, and password.
Is registering on Kioskak.com free?
Yes, creating an account as a user (buyer) is completely free. There may be fees or commissions applied to sellers for selling services, which will be outlined in the seller agreement.
How can I close my account on Kioskak?
If you wish to close your account, please follow these steps:
Before submitting your closure request, make sure there are no pending orders or unpaid balances.
You may delete or edit your personal data from the account settings for privacy purposes.
Email info@kioskak.com including:
Our support team will review your request, and you will receive a confirmation email once the process is completed.
How long does delivery take?
Delivery time depends on the seller, the type of product, and your location. The estimated delivery time will be specified on the product page or during checkout.
Who is responsible for shipping my order?
Shipping is the responsibility of the seller you purchased the product from or the shipping company contracted by the seller.
How can I track my order?
Once your order is confirmed and shipped, the seller will provide you with a tracking number (if available), which you can use to track your shipment through the carrier’s website.